At SociFollowers, we do our absolute best to make sure that your order is fulfilled to your satisfaction. However, we understand that things happen from time to time and we will work with you!
1. Contact our support team!
Most problems can be solved with a simple email. If you’re having trouble, just reach out, we’re here to help. Once we get a dialog going, our support team will do everything they can to ensure you’re happy. Sometimes that means issuing a refund.
2. Why you may not receive a refund
- If any of our products drop within 30 days, unless specified otherwise in some services description – We will refill the order for you with a provided order number.
- Your account gets suspended or content is removed by the social network. This does happen every now and then, but that is outside of our control.
- If you’ve opened a case with PayPal or filed a chargeback with your credit card company
- If you’re rude to our support team!
3. Why you may receive a full or partial refund
- If our system is currently down and we cannot fulfill your order
- We are unable to deliver because of trouble with your account or confusion regarding our products and delivery has not begun.
We stand behind our products and are proud to deliver the highest quality social media marketing services online today. We can’t always offer a refund, but if within 7 days you’re unhappy with your order simply contact our support team and we’ll find a way to put a smile on your face.